FAQs & Support

Still need help finding what you need? You can find answers to frequently asked questions in this "FAQs" section.

Categories
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Response Times

Async comm. Pre-sales: chat/email. Clients: priority support. PM: daily updates. Creatives: 12-24h response.

Team Communication

Async company. Written comm. via dashboard, live chat, email. Response within 24 hours.

Contacting Reel Unlimited

Contact via email, live chat, or Slack (priority for clients).

Do You Offer Phone Support?

At Reel Unlimited, we do not offer phone support

What is a Design Subscription?

Learn how a design subscription can help you outsource your design needs affordably and conveniently, allowing you to focus on your business.