The design subscription market has evolved significantly as marketing teams seek reliable creative support with real-time collaboration and predictable turnaround times. Teamtown has positioned itself in this space since 2020, recently rebuilding their entire business model in 2024 to focus on hourly-based subscriptions with dedicated creative leadership for US-based marketing teams.
Understanding how different design subscription services work helps businesses make informed decisions about their creative needs. This review examines Teamtown objectively while comparing it to alternative approaches in the market, including services that offer different pricing structures and geographic coverage for various business types.
What is Teamtown?
Teamtown is a Vancouver-based design subscription service founded in 2020 by Alex Stewart that provides unlimited design services through hourly-based monthly packages. The company recently underwent a major transformation in 2024, rebuilding their entire business model after analyzing client feedback and usage patterns across 48 B2B clients.
The service targets marketing teams and agencies seeking real-time collaboration during US business hours, positioning itself as providing “the last creative service you need” through dedicated creative leadership rather than just execution. Notable aspects include their focus on US time zone operations and their recent integration of AI-powered workflows to accelerate production without sacrificing quality.
Teamtown operates with 11-50 employees and has completed over 5,000 design projects for 200+ companies. Their mission centers on providing marketing teams with clarity, control, and momentum through structured hourly packages rather than traditional unlimited request models.
Teamtown Service Offerings
Teamtown provides design services through their hourly-based subscription model, covering graphic design, branding, social media graphics, email design, presentation design, print and packaging design, web design, illustration, motion graphics, video editing, and Webflow development. Their recent 2024 rebuild added in-house Webflow capabilities, eliminating handoff delays between design and development.
The service operates through dedicated teams including a Design Director who sets standards and leads quality assurance, a Creative Lead who turns briefs into brand-aligned concepts, and a Project Manager who handles timelines and communication. This three-tier leadership approach distinguishes them from services that provide dashboard access with freelancer execution.
Each subscription includes unlimited revisions, dedicated project management, Slack integration for real-time communication, and access to AI-powered tools for faster iteration and mood boarding. The company emphasizes their careful selection of designers from top global agencies who work exclusively during US time zones.
Teamtown Pricing Structure
Teamtown operates three hourly-based subscription tiers reflecting their focus on US marketing teams with significant creative needs. Their Essentials plan costs $2,400 monthly and includes 40-90 hours of design work with a dedicated creative team, covering all services from social media design to Webflow development.
The Pro plan costs $8,300 monthly and provides 60-120 hours for growing teams and scale-ups, while their Studio plan costs $10,200 monthly with 90-160 hours for brands needing extensive design support. All plans include the same services and dedicated team structure, with scaling based on monthly hour allocation.
All subscriptions include 15-day money-back guarantees, no long-term contracts, pause or cancel flexibility, unused hour rollover for one month, and real-time hour tracking through client dashboards. The pricing reflects their positioning as a premium US-focused service with dedicated creative leadership.
Delivery and Communication
Teamtown targets 24-48 hour turnaround times with 1-5 active projects depending on plan complexity. Communication happens through Slack Connect integration directly in client workspaces, their design portal for project discussions, and real-time collaboration during US business hours.
The workflow includes subscription selection with hourly allocation, project submission through their portal, creative team assignment based on expertise, unlimited revision cycles, and direct feedback systems. Their recent AI integration includes Midjourney and Figma plugins that reduce mood board time by 50% while maintaining creative quality.
Each client receives dedicated creative leadership throughout their subscription period, with Design Directors handling quality assurance, Creative Leads managing concept development, and Project Managers coordinating timelines and communication within US time zones.
How Reel Unlimited Differs
Reel Unlimited provides unlimited design services for agencies, startups, and marketing teams globally including Pattern, Inforcer, Surf Security, and Advoc8. Founded in 2021 by Santhiaroo, Reel Unlimited delivers graphic design, video editing, and website development with fast delivery via monthly subscriptions or 30-day services.
Service Model and Geographic Coverage
Unlike Teamtown’s hourly-based US time zone focus, Reel Unlimited offers both monthly subscriptions and 30-day design services with clear concurrent project limits across multiple time zones. The 30-day design services provide unlimited access for exactly 30 calendar days with no recurring billing, making it a flexible Teamtown alternative for businesses with specific project deadlines or seasonal campaigns.
Reel Unlimited assigns clients to design teams based on time zones across US/Canada (9am-5pm EST), EU/UK (12pm-7pm GMT), and Asia/Australia/Pacific (2pm-9pm AEST). This broader geographic coverage accommodates international clients beyond US-focused operations.
Pricing Structure and Project Management
Reel Unlimited operates differently from Teamtown’s hourly allocation model. Instead of hour-based tracking with dedicated creative leadership overhead, Reel Unlimited offers three clear service options based on concurrent project capacity without hourly limits or premium US-focused pricing.
Monthly subscriptions work well for ongoing needs and include features like white-label capabilities for agencies. This dual approach lets businesses choose based on their actual usage patterns rather than committing to hourly packages designed for consistent high-volume US marketing teams.
Service Scope and Capabilities
Reel Unlimited provides three core service areas that work together to support modern business needs. All work is done by human designers without AI assistance, focusing on quality and personalized attention to each project.
Website Design & Development
Beautiful websites and landing pages built on Webflow. The service handles design in Figma plus full development, converting existing designs into working websites with responsive design, custom interactions, CMS, and basic SEO.
Graphic Design & Branding
Eye-catching marketing assets including logos, branding, presentations, social media graphics, illustrations, email designs, packaging, and print materials for marketing campaigns and brand consistency.
Video Editing & Motion Graphics
Engaging video editing and animated graphics for social media content, product demos, and promotional campaigns, including logo animations and explainer videos that transform raw footage into polished content.
These services are available individually through Graphics or Websites subscriptions, or combined through the Bundle option.
Pricing and Service Structure
Reel Unlimited operates differently from Teamtown’s premium hourly model with US-focused creative leadership. Instead of hour-based allocations starting at $2,400 monthly, Reel Unlimited offers three clear service options based on concurrent project capacity:
Graphics ($795 monthly) combines graphic design and video editing with 2 concurrent projects. This covers all visual design and video content needs without requiring hourly tracking or dedicated creative leadership overhead.
Websites ($1,295 monthly) focuses on web design and Webflow development with 1 concurrent project. Since website projects require more time and technical work, the concurrent limit reflects complexity while providing both design and functional development.
Bundle ($1,995 monthly) combines Graphics and Websites services with 3 total concurrent projects, allowing businesses needing both visual content and web development to access everything while saving money compared to separate subscriptions.
Each service option is available as either monthly subscriptions for ongoing needs or 30-day design services for businesses with specific project deadlines or seasonal campaigns. The 30-day design services provide the same unlimited access without recurring billing.
Reel Unlimited offers a 7-day trial where clients can experience the service quality firsthand before making subscription decisions. The trial provides one project delivery (whichever comes first – 7 days or 1 completed project) with unlimited revisions, allowing businesses to evaluate design quality and communication style.
Service Comparison
Target Market and Pricing Focus
Teamtown targets US-based marketing teams and agencies with substantial creative budgets, starting at $2,400 monthly for basic hourly packages. Their positioning emphasizes real-time collaboration, dedicated creative leadership, and premium US time zone operations.
Reel Unlimited serves businesses of various sizes globally through accessible pricing and multiple time zone coverage. The concurrent project model accommodates different business types without focusing exclusively on US markets or requiring premium hourly-based pricing.
Service Delivery and Team Structure
Teamtown provides dedicated creative leadership with Design Directors, Creative Leads, and Project Managers working within US business hours. Their hourly allocation model suits marketing teams with consistent high-volume creative needs and budgets for premium collaborative relationships.
Reel Unlimited uses concurrent project limits rather than hourly allocations, providing unlimited work within defined project capacity. This approach accommodates variable usage patterns without requiring consistent hourly volumes or dedicated creative leadership overhead.
Communication and Geographic Operations
Teamtown operates exclusively during US time zones with Slack Connect integration and real-time collaboration. Their approach benefits US-based teams needing immediate feedback and quick iterations during standard business hours.
Reel Unlimited provides time zone-aligned teams across multiple regions, supporting better communication timing for international clients. The geographic alignment accommodates businesses across different time zones rather than concentrating exclusively in US operations.
AI Integration and Technology Approach
Teamtown has integrated AI tools including Midjourney and Figma plugins to accelerate production while maintaining creative leadership oversight. Their AI-assisted workflows target 50% reduction in mood board time with automated quality assurance catching layout errors.
Reel Unlimited focuses on human designers without AI assistance, emphasizing quality and personalized attention to each project. The approach provides consistent creative output without requiring AI tool integration or premium technology overhead.
Special Offer for Teamtown Customers
If you’re currently using Teamtown and want to explore more accessible design alternatives, we’re offering 50% off your first month with Reel Unlimited.
To qualify, simply provide a receipt showing payment to Teamtown within the last 3 months. You can:
- Start your 7-day trial and mention the discount during signup
- Contact us via live chat with your receipt
- Email us with your payment proof
Our team will provide a unique discount code for 50% off your first month with any subscription plan. This lets you compare both services directly while saving money during your evaluation period.
Which Service Works Better for Different Needs
Teamtown works well for US-based marketing teams and agencies with substantial creative budgets, businesses that can justify hourly-based pricing starting at $2,400 monthly, and organizations wanting dedicated creative leadership with real-time US collaboration. Their AI-integrated workflows particularly benefit teams needing accelerated production with creative oversight.
The premium positioning and US time zone focus make Teamtown suitable for established marketing teams with consistent high-volume creative needs who can effectively utilize hourly allocations and dedicated creative leadership structures.
Reel Unlimited fits businesses of various sizes seeking accessible design services globally, companies with variable creative needs or specific project deadlines, and organizations needing both visual content and web development support. The service works well for agencies, international businesses, and growing companies across different regions.
The 30-day design services particularly benefit businesses with seasonal campaigns, product launches, or specific project deadlines who need professional design work without ongoing premium hourly subscription commitments designed for US marketing teams.
Evaluating Your Options
Both services offer ways to assess quality before full commitment. Teamtown provides their 15-day money-back guarantee with dedicated creative leadership and established US-focused processes, while Reel Unlimited offers a trial with one completed project and unlimited revisions.
The choice depends on your budget capacity, geographic focus, and service structure preferences. US marketing teams with premium budgets might prefer Teamtown’s dedicated creative leadership approach, while businesses seeking global accessibility and concurrent project structure might find Reel Unlimited more suitable.
Start your trial with Reel Unlimited to experience our global team alignment and concurrent project approach. The trial includes one project with unlimited revisions, letting you evaluate our work style and communication process before any subscription commitment.
For current Teamtown customers, the 50% first-month discount combined with our trial provides a risk-free way to compare both services and determine which approach better fits your business needs for global design services versus US-focused premium creative leadership.
