The unlimited graphic design industry has matured significantly as businesses seek predictable creative support without the overhead of managing freelancers or building in-house teams. Kapa99 has established itself in this market since 2014, positioning itself as making “high-quality design accessible, scalable, and stress-free” for thousands of businesses worldwide.
Understanding how different unlimited design services work helps businesses make informed decisions about their creative needs. This review examines Kapa99 objectively while comparing it to alternative approaches in the market, including services that offer different pricing models and broader service capabilities for various business types.
What is Kapa99?
Kapa99 is a graphic design subscription service founded in 2014 by co-founders Ka Kei and Paola, with the goal of helping small businesses access professional design without the cost or complexity of hiring in-house teams. The company has delivered over 500,000 tasks and serves over 4,000 clients globally.
The service operates on a simple model of unlimited design for one flat monthly price, positioning itself as “the team behind the brand” for businesses that need reliable design support. Notable clients include John Lee Dumas (Entrepreneur on Fire) and various small to medium-sized businesses across different industries.
Kapa99 launched their own software platform in 2019 to improve client experience and recently introduced their Dedicated Team plan for real-time collaboration and same-day delivery. The company emphasizes their decade-plus experience in the unlimited design space.
Kapa99 Service Offerings
Kapa99 provides unlimited graphic design services through their subscription model, covering logos and branding, illustrations, social media images, web ads, PowerPoint presentations, infographics, email signatures, business cards, brochures, flyers, posters, packaging design, book covers and layouts, restaurant menus, signage, and GIF creation.
The service operates on a first-come, first-served queue system where clients can submit unlimited requests and receive 2-4 completed tasks per day depending on complexity. All plans include unlimited revisions and the ability to have multiple active projects simultaneously, differentiating them from services that limit concurrent projects.
Their team consists of design specialists rather than generalists, with dedicated experts for different project types including logo designers, brand designers, illustrators, and print experts. Each client receives a dedicated project manager who learns their goals, aligns on style preferences, and ensures quality delivery.
Kapa99 Pricing
Kapa99 operates three subscription tiers with promotional pricing for the first two months. Their Async Standard plan costs $349 for the first two months, then $499 monthly, providing unlimited tasks with standard 2-day delivery through asynchronous communication.
The Async Priority plan costs $849 for the first two months, then $999 monthly, offering priority 1-day delivery while maintaining asynchronous communication. Their top-tier Dedicated Team plan costs $2,000 for the first two months, then $2,500 monthly, providing real-time collaboration, same-day delivery, and integration with tools like Slack, Asana, Trello, and ClickUp.
All plans include a 15-day free trial, 30-day money-back guarantee, unlimited active tasks, unlimited revisions, dedicated project management, and the ability to cancel anytime without contracts.
Delivery and Communication
Kapa99 targets delivery times of 12-48 hours for most tasks, with priority plans offering 1-day delivery and dedicated teams providing same-day options for urgent requests. Communication varies by plan, with async plans using their platform and dedicated teams offering real-time collaboration through integrated tools.
The workflow includes guided brief submission, project manager assignment of appropriate specialists, quality assurance review by senior designers, and client approval with download capabilities. Their platform provides visual project tracking, priority management, and feedback tools.
All work includes quality assurance checks before delivery, with senior designers reviewing output for common issues like typos. Clients retain full intellectual property rights and can resell any work produced.
How Reel Unlimited Differs
Reel Unlimited provides unlimited design services for agencies, startups, and marketing teams globally including Walnut Insurance, Synthesia, Beehive Federal Credit Union, and Canix. Founded in 2021 by Santhiaroo, Reel Unlimited delivers graphic design, video editing, and website development with fast delivery via monthly subscriptions or 30-day services.
Service Model and Concurrent Projects
Unlike Kapa99’s unlimited active projects approach, Reel Unlimited offers both monthly subscriptions and 30-day design services with clear concurrent project limits. The 30-day design services provide unlimited access for exactly 30 calendar days with no recurring billing, making it an accessible Kapa99 alternative for businesses with specific project deadlines or seasonal campaigns.
While Kapa99 allows unlimited simultaneous projects in a queue system, Reel Unlimited’s concurrent project model provides predictable capacity within defined limits, accommodating businesses that prefer structured project management over queue-based workflows.
Geographic Team Structure and Service Scope
Reel Unlimited assigns clients to design teams based on time zones for better communication coordination during business hours. Teams operate in US/Canada (9am-5pm EST), EU/UK (12pm-7pm GMT), and Asia/Australia/Pacific (2pm-9pm AEST), providing broader geographic coverage than Kapa99’s global remote team approach.
While Kapa99 focuses primarily on graphic design and print materials, Reel Unlimited provides broader service integration including video editing and website development alongside graphic design capabilities.
Service Scope and Capabilities
Reel Unlimited provides three core service areas that work together to support modern business needs. All work is done by human designers without AI assistance, focusing on quality and personalized attention to each project.
Website Design & Development Beautiful websites and landing pages built on Webflow. The service handles design in Figma plus full development, converting existing designs into working websites with responsive design, custom interactions, CMS, and basic SEO.
Graphic Design & Branding Eye-catching marketing assets including logos, branding, presentations, social media graphics, illustrations, email designs, packaging, and print materials for marketing campaigns and brand consistency.
Video Editing & Motion Graphics Engaging video editing and animated graphics for social media content, product demos, and promotional campaigns, including logo animations and explainer videos that transform raw footage into polished content.
These services are available individually through Graphics or Websites subscriptions, or combined through the Bundle option.
Reel Unlimited Pricing
Reel Unlimited operates differently from Kapa99’s unlimited queue-based model. Instead of unlimited active projects with promotional pricing, Reel Unlimited offers three clear service options based on concurrent project capacity:
Graphics combines graphic design and video editing in one service with 2 concurrent projects. This means businesses get both visual design and video content without managing unlimited queue systems or promotional pricing structures.
Websites focuses on web design (Figma) and development (Webflow) with 1 concurrent project. Since website projects require more time and technical work, the concurrent limit reflects complexity while providing both design and functional development.
Bundle combines Graphics and Websites services with 3 total concurrent projects, allowing businesses that need both visual content and web development to access everything while saving money compared to separate subscriptions.
Each service option is available as either monthly subscriptions for ongoing needs or 30-day design services for businesses with specific project deadlines or seasonal campaigns. The 30-day design services provide the same unlimited access without recurring billing.
Reel Unlimited offers a 7-day trial where clients can experience the service quality firsthand before making subscription decisions. The trial provides one project delivery (whichever comes first – 7 days or 1 completed project) with unlimited revisions, allowing businesses to evaluate design quality and communication style.
Service Comparison
Project Management Approaches
Kapa99 operates unlimited active projects through a first-come, first-served queue system, processing 2-4 tasks daily depending on complexity. This approach suits businesses with consistent high-volume design needs who can manage queue-based workflows.
Reel Unlimited uses concurrent project limits with predictable capacity, providing unlimited work within defined project boundaries. This structure accommodates businesses that prefer structured project management over queue-based systems.
Service Focus and Scope
Kapa99 specializes in graphic design and print materials with design specialists for different project types. Their decade-plus experience centers on traditional graphic design needs including logos, branding, presentations, and print assets.
Reel Unlimited provides broader service integration including video editing and website development alongside graphic design capabilities, serving businesses that need both visual content and web development support.
Pricing Models and Delivery
Kapa99 operates promotional pricing for first two months across three tiers ($349-$2,000 introductory, then $499-$2,500 ongoing) with delivery ranging from same-day to 2-day depending on plan level.
Reel Unlimited offers consistent pricing without promotional periods, with 48-hour delivery for graphics and 3-5 days for websites. The approach provides predictable pricing and delivery expectations.
Communication and Integration
Kapa99 provides asynchronous communication on lower tiers and real-time collaboration with tool integration (Slack, Asana, Trello, ClickUp) on their Dedicated Team plan.
Reel Unlimited offers time zone-aligned direct communication during business hours across multiple regions, supporting collaborative workflows without requiring premium tier access for enhanced communication features.
Special Offer for Kapa99 Customers
If you’re currently using Kapa99 and want to explore different design service approaches, we’re offering 50% off your first month with Reel Unlimited.
To qualify, simply provide a receipt showing payment to Kapa99 within the last 3 months. You can:
- Start your 7-day trial and mention the discount during signup
- Contact us via live chat with your receipt
- Email us with your payment proof
Our team will provide a unique discount code for 50% off your first month with any subscription plan. This lets you compare both services directly while saving money during your evaluation period.
Which Service Works Better for Different Needs
Kapa99 works well for businesses with consistent high-volume graphic design needs, companies that prefer unlimited project queues over structured limits, and organizations wanting promotional pricing with gradual tier progression. Their specialist approach particularly benefits businesses with diverse print and digital design requirements.
The unlimited active projects model and decade-plus experience make Kapa99 suitable for established businesses with predictable design workflows who can effectively manage queue-based project systems.
Reel Unlimited fits businesses that need both design and development capabilities, companies with variable creative needs or specific project deadlines, and organizations seeking concurrent project structure over unlimited queues. The service works well for agencies, startups, and growing businesses requiring both visual content and web development support.
The 30-day design services particularly benefit businesses with seasonal campaigns, product launches, or specific project deadlines who need professional design work without ongoing promotional subscription commitments.
Evaluating Your Options
Both services offer ways to assess quality before full commitment. Kapa99 provides a 15-day free trial with 30-day money-back guarantee and unlimited project submission, while Reel Unlimited offers a 7-day trial with one completed project and unlimited revisions.
The choice depends on your project management preferences, service scope needs, and pricing structure preferences. Businesses with high-volume graphic design needs might prefer Kapa99’s unlimited queue approach, while companies seeking broader capabilities and structured project limits might find Reel Unlimited more suitable.
Start your trial with Reel Unlimited to experience our geographic team alignment and integrated design and development approach. The trial includes one project with unlimited revisions, letting you evaluate our work style and communication process before any subscription commitment.
For current Kapa99 customers, the 50% first-month discount combined with our trial provides a risk-free way to compare both services and determine which approach better fits your business needs for structured project management versus unlimited queue systems.
