The creative services industry has evolved significantly since Superside transformed from Konsus in 2015, establishing themselves as a premium option for enterprise-level creative work. As this market develops, different providers have emerged with varying approaches to pricing, service delivery, and client relationships.
Understanding how different creative services work helps businesses make informed decisions about their design needs. This review examines Superside objectively while comparing it to alternative approaches in the market, including newer services that offer different pricing models and service structures for various business sizes.
What is Superside?
Superside is a creative services platform founded by Fredrik Thomassen, originally launched as Konsus in 2015 from Palo Alto, California. The company positions itself as “Creative-as-a-Service,” targeting mid-market and enterprise businesses that need substantial creative output without building large in-house teams.
The service operates on an hours-based subscription model where clients purchase monthly credits for access to over 600 creatives across 57 countries and 19 time zones. Their platform handles project submission, creative matching, and delivery management through dedicated project managers and customer success teams.
Notable clients include Amazon, Google, Meta, Reddit, Salesforce, and other Fortune 500 companies, demonstrating their focus on larger organizations with significant creative budgets and ongoing design needs.
Superside Service Offerings
Superside provides extensive creative services including concept creation, social media creative, ad creative, web design, brand identity, video production, motion design, email design, packaging, AR/3D design, and AI-enhanced creative services. Their scope covers most creative needs that large organizations require across multiple channels and campaigns.
The service uses a credit-based system where different projects consume different amounts of monthly credits based on complexity and time needs. Project managers handle creative assignment, timeline management, and quality control, with clients communicating primarily through their dedicated project managers rather than directly with creatives.
All plans include dedicated teams, multiple brand support, global timezone coverage, and the ability to use up to 50% of monthly hours for fast turnaround (12-24 hours) versus standard delivery (48+ hours).
Superside Pricing Structure
Superside operates three main service packages with multiple tiers within each. Their Design Essentials package starts at Level 1 with $5,000 monthly for 50 credits, scaling up to Level 4 at $13,000+ monthly for 150+ credits. The Digital Advertising package ranges from $7,500 to higher enterprise pricing, while their End-to-End Creative package starts at $9,000 monthly.
Credits typically convert to 1-1.5 hours of work depending on project complexity, with unused credits rolling over for up to three months. Higher tiers provide more credits, additional services, and enhanced support levels, though all plans require annual commitments and target enterprise budgets.
Additional services like specialized branding, advanced video production, or AI consulting are available as add-ons with separate pricing. The service includes unlimited users, asset storage, and access to their Superspace platform for project management and brand asset organization.
Delivery and Communication
Superside targets delivery times of 12-24 hours for fast turnaround projects and 48+ hours for standard delivery, though actual timelines depend on project complexity and current workload. Fast turnaround projects have limited revision capabilities compared to standard delivery projects.
All client communication flows through dedicated Creative Project Managers who handle project briefing, creative assignment, progress updates, and revision coordination. Direct communication with creatives is limited, with project managers serving as the primary interface for feedback and adjustments.
The service emphasizes relationship building and brand understanding over time, with dedicated teams developing familiarity with client brands, guidelines, and preferences through ongoing collaboration.
How Reel Unlimited Differs
Reel Unlimited takes a different approach to unlimited design services, offering both subscription and time-limited options to accommodate different business patterns and sizes. Founded in 2021 by Santhiaroo, the company serves over 500 clients globally including Walnut Insurance, Synthesia, Beehive Federal Credit Union, and Canix through time zone-aligned teams across multiple regions.
Service Model and Accessibility
Unlike Superside’s enterprise-focused hours-based model, Reel Unlimited offers both monthly subscriptions and 30-day design services with clear concurrent project limits. The 30-day design services provide unlimited design access for exactly 30 calendar days with no recurring billing, making it accessible for businesses with specific campaign deadlines, seasonal needs, or project-based work.
Monthly subscriptions work better for ongoing design needs and include features like white-label capabilities for agencies. This dual approach accommodates different business sizes and usage patterns rather than requiring enterprise-level budgets and annual commitments.
Geographic Team Structure and Communication
Reel Unlimited assigns clients to design teams based on geographic time zones for better communication coordination. Teams operate during standard business hours in US/Canada (9am-5pm EST), EU/UK (12pm-7pm GMT), and Asia/Australia/Pacific (2pm-9pm AEST).
This geographic alignment means clients communicate with teams during overlapping business hours rather than relying solely on project manager interfaces. The service supports direct communication with designers when needed, providing more collaborative flexibility than platform-only communication systems.
Service Scope and Capabilities
Reel Unlimited provides three integrated service areas that work together to support modern business needs. All work is done by human designers without AI assistance, focusing on quality and personalized attention to each project.
Website Design & Development Beautiful websites and landing pages built on Webflow. The service handles everything from design in Figma to full development, plus converts existing designs into working websites. This includes responsive design, custom interactions, content management setup, and SEO optimization for functional business websites.
Graphic Design & Branding Eye-catching marketing assets including logos, branding, presentations, social media graphics, illustrations, email designs, packaging, and print materials. The scope covers all visual content businesses need for marketing campaigns and brand consistency.
Video Editing & Motion Graphics Engaging video editing and animated graphics for social media content, product demos, and promotional campaigns, including logo animations and explainer videos. This service transforms raw footage into polished content and creates motion graphics for digital marketing.
These services can be accessed individually through Graphics or Websites subscriptions, or combined through the Bundle option for businesses needing both visual content and web development support.
Reel Unlimited Pricing
Reel Unlimited operates differently from Superside’s credit-based enterprise model. Instead of hours-based pricing targeting large organizations, Reel Unlimited offers three clear service options based on what businesses actually need:
Graphics combines graphic design and video editing in one service with 2 concurrent projects. This means businesses get both visual design and video content without choosing between them or paying separately for each service type.
Websites focuses on web design (Figma) and development (Webflow) with 1 concurrent project. Since website projects require more time and technical work, the concurrent limit reflects the complexity involved while providing both design and functional development.
Bundle combines Graphics and Websites services with 3 total concurrent projects, allowing businesses that need both visual content and web development to access everything while saving money compared to separate subscriptions.
Each service option is available as either monthly subscriptions for ongoing needs or 30-day design services for businesses with specific project deadlines or seasonal campaigns. The 30-day design services provide the same unlimited access without recurring billing, letting businesses get intensive design work done for product launches, campaigns, or other time-limited projects.
Reel Unlimited offers a 7-day trial where clients can experience the service quality firsthand before making subscription decisions. The trial provides one project delivery (whichever comes first – 7 days or 1 completed project) with unlimited revisions, allowing businesses to evaluate design quality and communication style.
For businesses with immediate design needs, the 30-day design services provide instant access to unlimited design work without waiting for trial completion. For those considering ongoing partnerships, the trial lets you see actual project delivery and team communication before automatic billing begins at trial end.
Service Comparison
Target Market and Pricing Approach
Superside focuses on enterprise clients with substantial creative budgets, starting at $5,000 monthly with annual commitments. Their hours-based credit system works well for large organizations with predictable high-volume creative needs and dedicated creative operations teams to manage the relationship.
Reel Unlimited serves businesses of various sizes through accessible pricing and flexible service options. The concurrent project model and 30-day design services particularly benefit small to medium businesses, agencies, and organizations with variable design needs or specific campaign deadlines.
Service Delivery and Project Management
Superside uses dedicated Creative Project Managers as the primary client interface, with limited direct access to creatives. Their credit-based system requires project estimation and approval before work begins, adding structure but potentially slowing iteration cycles.
Reel Unlimited provides more direct communication with design teams when needed, supporting collaborative workflows during business hours through time zone alignment. The concurrent project approach allows multiple projects to progress simultaneously without credit allocation or hours management.
Global Coverage and Communication
Superside operates across 57 countries with 600+ creatives, providing extensive global coverage through their project management structure. Communication primarily flows through project managers, which maintains consistency but may create barriers for real-time collaboration.
Reel Unlimited provides time zone-aligned teams in three major regions, supporting better communication timing and collaboration during business hours. While having fewer total creatives, the geographic alignment focuses on communication quality over quantity.
Service Integration and Flexibility
Superside offers comprehensive services through their credit system, with different packages targeting specific use cases (Design Essentials, Digital Advertising, End-to-End Creative). Higher-tier services require corresponding budget levels and annual commitments.
For companies exploring affordable Superside alternatives, Reel Unlimited’s concurrent project model provides similar creative output at a fraction of the cost.
Reel Unlimited integrates Graphics and video services in their base offering, adds Websites development as a separate focus, and combines both through Bundle options. The service structure accommodates different business needs without requiring enterprise-level budgets or long-term commitments.
Special Offer for Superside Customers
If you’re currently using Superside and want to explore alternative approaches, we’re offering 50% off your first month with Reel Unlimited.
To qualify, simply provide a receipt showing payment to Superside within the last 3 months. You can:
- Start your 7-day trial and mention the discount during signup
- Contact us via live chat with your receipt
- Email us with your payment proof
Our team will provide a unique discount code for 50% off your first month with any subscription plan. This lets you compare both services directly while saving money during your evaluation period.
Which Service Works Better for Different Needs
Superside works well for large organizations with substantial creative budgets who need high-volume creative output across multiple brands and campaigns. Their established processes, enterprise client base, and extensive creative team suit companies with dedicated creative operations teams and predictable high-level creative needs.
The hours-based model and project management structure particularly benefit organizations that prefer structured workflows and can work within credit allocation systems. Their global coverage and established brand relationships make them suitable for multinational enterprises with complex creative needs.
Reel Unlimited fits businesses that need flexibility between intensive design periods and lighter months, companies requiring both design and development work, or organizations wanting direct team communication. The Graphics, Websites, and Bundle options work well for agencies needing white-label capabilities, startups requiring cost-effective design support, or established businesses with diverse needs across different time zones.
The 30-day design services particularly benefit businesses with seasonal campaigns, product launches, or specific project deadlines who don’t need ongoing enterprise-level creative subscriptions.
Evaluating Your Options
Both services offer ways to assess quality before full commitment. Superside provides their established platform and dedicated team assignment process, while Reel Unlimited offers a trial with one completed project and unlimited revisions.
The choice depends on your business size, budget flexibility, communication preferences, and creative workflow needs. Organizations with enterprise budgets and high-volume creative needs might prefer Superside’s comprehensive approach, while businesses seeking accessible pricing and flexible service options might find Reel Unlimited’s model more suitable.
Start your trial with Reel Unlimited to experience our geographic team alignment and integrated service approach. The trial includes one project with unlimited revisions, letting you evaluate our work style and communication process before any subscription commitment.
For current Superside customers, the 50% first-month discount combined with our trial provides a risk-free way to compare both services and determine which approach better fits your business size, budget, and creative workflow needs.
